Privacy Policy

Welcome to Primrose Parties and Events privacy notice. We respect your privacy and are committed to protecting your personal data. This privacy notice will inform you about how we look after your personal data when you visit our website https://primrosefloraldesign.co.uk and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

This privacy notice aims to give you information on Primrose Parties and Events collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up for our events, weddings, birthdays, or flowers services.

Primrose Parties and Events is the controller and responsible for your personal data (collectively referred to as "we", "us" or "our" in this privacy notice).

Our full details are:

Full name of legal entity: Primrose Parties and Events

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

Identity Data: includes first name, last name, username or similar identifier, title, date of birth, and gender.

Contact Data: includes billing address, delivery address, email address, and telephone numbers.

Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Usage Data: includes information about how you use our website, products, and services.

Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer.
• To process and deliver your order.
• To manage our relationship with you.
• To administer and protect our business and this website.
• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
• To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at info@primrosefloraldesign.co.uk.

6. Changes to the Privacy Notice and Your Duty to Inform Us of Changes

This version was last updated on 23rd April 2025. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.